1. Booking and Confirmation 

• All reservations must be made through our official booking channels, including our website, email, or phone. 

2. Payment Terms 

• Amount equal to 50% of the total booking amount is required to confirm your reservation. 

• Full payment is to be cleared 7 days before checkin. We strictly do not accept payments on checkin. If payments are not made 7 days before the booking may stand cancelled. 

• Payments can be made via credit card, bank transfer, or other approved methods.

3. Cancellation and Refund Policy 

• Cancellations made 60 days or more before the check-in date will receive a full refund of the deposit. 

• Cancellations made within 60 days or less of the check-in date will result in forfeiture of the deposit. 

• No-shows or early departures will be charged the full booking amount. 

• Refunds will be processed within 15days of cancellation approval. 

4. Minimum Stay Requirement 

• A minimum stay of 3 Nights may be required during weekends, peak seasons, holidays, or special events. 

• Exceptions to the minimum stay requirement may be considered based on availability and management discretion. 

5. Security Deposit 

• Security deposit of Rs.50000/- is required upon check-in to cover any potential damages or breakages. 

• The security deposit will be refunded within 3 days after check-out, pending a satisfactory inspection of the villa. 

6. House Rules and Policies 

• Guests are required to adhere to the villa’s house rules and policies during their stay. 

• Failure to comply with the house rules may result in additional charges, eviction, or forfeiture of the security deposit. 

7. Changes to Reservation 

• Any changes to the reservation, including dates, number of guests, or villa selection, must be requested in writing and are subject to availability and approval by villa management. 8. Force Majeure 

• The villa shall not be held liable for any unforeseen circumstances or events beyond its control, including but not limited to natural disasters, pandemics, or government regulations, that may affect the reservation or stay. 

Note: By making a reservation at Palacio De Amores, you acknowledge and agree to abide by our reservation policy, house rules, and terms and conditions.